Privacy Policy

1. Introduction

Shenzhen Gina Technology Co., Ltd. ("Gina Technology", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit ginaintl.com , submit an inquiry, request a quotation, or communicate with us about our products and services.

We provide business-to-business manufacturing and sourcing services, including OEM and ODM solutions, product customisation, wholesale supply, private-label branding, and related services to international customers.

2. Information We Collect

2.1 Contact and business information

When you submit a contact form or request a quotation, we may collect your name, company name, business email address, telephone number, company website, and other contact or business details you choose to provide.

2.2 Product and project information

We may collect information about the products you are interested in, estimated order quantities, technical specifications, customisation requirements, branding and packaging instructions, target markets, and project details.

Please avoid submitting confidential technical information, trade secrets, or sensitive personal information through general website forms unless we have agreed on an appropriate method for receiving it.

2.3 Communications

We may retain information contained in emails, contact forms, quotation requests, and other communications to respond to enquiries, prepare proposals, manage business relationships, and maintain appropriate business records.

2.4 Technical information

When you visit our website, our website infrastructure and service providers may process technical information such as your IP address, browser type, device information, requested pages, referral source, access timestamps, and security-related logs. The precise information collected depends on our website configuration and the services enabled.

2.5 Cookies and similar technologies

Our website may use cookies, tags, scripts, and similar technologies for essential functionality, security, analytics, or marketing, depending on the tools configured on the website. Please refer to our Cookie Policy for further information.

3. How We Use Personal Information

We may use personal information to:

• Respond to enquiries and requests for quotations.
• Understand product requirements and prepare manufacturing or customisation proposals.
• Communicate about samples, specifications, pricing enquiries, production requirements, and potential business arrangements.
• Manage customer, supplier, and business relationships.
• Operate, maintain, troubleshoot, and secure our website.
• Improve our website and services where appropriate.
• Detect fraud, misuse, and security incidents.
• Maintain business records and meet applicable legal obligations.
• Send relevant business communications or marketing messages where permitted by law.

We will not use personal information for purposes incompatible with those described in this Policy unless permitted by applicable law.

4. Legal Grounds for Processing

Where applicable law requires a legal basis for processing personal information, we will rely on an appropriate basis for the relevant activity. Depending on the circumstances, this may include your consent, steps requested before entering into a contract, performance of a contract, compliance with a legal obligation, or another lawful basis.

Where processing relies on consent, you may withdraw your consent as permitted by applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Sharing Personal Information

We may share personal information with the following categories of recipients where reasonably necessary and legally permitted:

• Service providers: Website hosting, IT support, security, communications, email, analytics, and other providers supporting our operations.
• Manufacturing and logistics partners: Suppliers, quality-control providers, shipping companies, and other partners involved in an agreed business arrangement.
• Professional advisers: Legal, accounting, compliance, and other professional advisers.
• Authorities: Regulators, law enforcement agencies, courts, or other parties where disclosure is required by law or otherwise legally permitted.
• Business transaction parties: Parties involved in a proposed or completed merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.

We do not intend to sell personal information to third parties for their independent marketing purposes.

6. International Data Transfers

We serve customers in multiple countries. Depending on the systems and service providers we use, personal information may be processed or accessed in countries other than the country in which it was collected.

Where an international transfer is subject to legal restrictions, we will take the measures required by applicable law before making that transfer. These measures may include providing required information, obtaining consent where required, entering into appropriate contractual arrangements, or satisfying applicable transfer requirements.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, managing business relationships, maintaining appropriate records, resolving disputes, and complying with legal obligations.

Retention periods depend on the nature of the information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise handle it in accordance with applicable law.

8. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps appropriate to the nature of the information and the risks involved.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where applicable law provides that right.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing.
• Request information about how your personal information is handled.
• Lodge a complaint with a relevant supervisory authority.

These rights are subject to applicable legal conditions and exceptions. To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those third parties operate under their own privacy policies and practices. We are not responsible for the privacy or security practices of websites we do not operate. We encourage you to review their privacy notices before providing information to them.

11. Children's Privacy

Our website and services are intended for business users and are not directed at children. We do not knowingly collect children's personal information through our ordinary business inquiry processes.

If you believe a child has provided personal information to us, please contact us so that we can assess the matter and take appropriate action as required by applicable law.

12. Contact Us

For questions about this Privacy Policy or to exercise applicable privacy rights, contact:

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, website, services, or legal requirements. The latest version will be published on this page with an updated "Last updated" date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.